William Davis is a leadership expert, speaker, and mentor dedicated to helping executives, managers, and aspiring leaders develop the skills to lead confidently and successfully.
The headline intrigued me: "I’m a Gen Z manager — workers are shocked by the surprising reason why I reject their time-off requests." In this day where the corporate world continues to find ways to alienate employees, I wanted to see "what now!" But give Elizabeth Beggs, from Richmond, huge credit: She gets it!
This way of leadership is what I have used for 38 years, and I am making it my mission to tell anyone who will listen that this is why leaders fail. They follow a "checklist" that takes the humanity out of the individuals they lead. Who wants that?
Leadership is deceptively simple. At its heart, it follows a rule most of us learned as kids: “Treat others the way you want to be treated.” The Golden Rule. It’s straightforward, human, and timeless.
Yet, the moment you step into a leadership role, you discover the truth: Simple doesn’t mean easy. Suddenly, leadership becomes layered with complexity: the hard decisions, the politics, and the endless balancing act between empathy and accountability.
How can something so clear in principle be so difficult in practice? Because leadership isn’t theoretical; it’s personal. It involves real people, real emotions, and real consequences.
The simplicity of leadership: The golden rule in action
Think back to the best leader you’ve ever had. Chances are, they made you feel seen and valued. Maybe they took the time to ask about your family during a hectic season or backed you up in a meeting when it mattered most.
Great leaders live by the Golden Rule:
They listen as they want to be heard.
They recognize effort as they want their contributions acknowledged.
They care as they hope to be cared for.
It doesn’t require an MBA or decades of experience to understand the power of kindness, fairness, and respect. When you lead from that place, you naturally foster trust, loyalty, and connection, which is the kind of culture where people want to give their best.
But here’s where it gets tricky. The Golden Rule alone isn’t always enough.
The complexity of leadership: The messy realities
Now, picture a different moment, one where leadership tested you. Maybe you had to let someone go despite knowing they were trying their best. Or you faced a decision that, no matter what,t was going to disappoint part of your team.
This is the complexity of leadership, the part no one puts on motivational posters. Because sometimes:
Treating people with kindness also means having hard conversations.
Being fair doesn’t always mean everyone gets what they want.
Showing empathy doesn’t mean avoiding accountability.
Leadership, when it gets real, demands you do things that don’t feel simple:
You deliver tough feedback to help someone grow, even when it stings.
You make unpopular decisions that protect the business, knowing they’ll upset people.
You set boundaries, even when you’d rather be liked.
These moments reveal the paradox of leadership: You can lead with heart and still break some.
When simplicity and complexity collide
Here’s a real-world example: A leader I worked with deeply believed in transparency. She wanted her team to feel included, so she was honest about upcoming changes. She shared everything: financial challenges, restructuring plans, and even potential layoffs because she wanted to be open.
But her good intentions backfired. The oversharing created uncertainty and anxiety. People began job hunting before anything was finalized. Productivity slipped as the team focused on worst-case scenarios.
She learned a hard lesson: The Golden Rule is essential but it needs wisdom to guide it. Kindness must be paired with discernment. Transparency requires timing.
Great leadership is about knowing when simplicity needs the guardrails of strategy.
Mastering the balance: Human first, leader always
The best leaders I’ve known understand this balance.
They lead with empathy, but they don’t let it cloud their judgment.
They care about people, but they make decisions based on what’s right, not what’s easy.
They treat their teams well, but they never avoid hard calls out of guilt or fear.
They are consistent in their actions and do not play favorites.
They follow the Golden Rule, but they apply it with wisdom. Because leadership isn’t about being liked; it’s about being trusted. And sometimes, earning trust means making decisions that are hard in the moment but right in the long run.
The takeaway: Keep it simple, even when it’s hard
At its core, leadership will always be human. It’s about people messy, complicated, wonderful people. So, let the Golden Rule be your compass: Treat others with kindness, fairness, and respect.
But remember, leadership is also an art. The map you follow must account for the realities of the tough calls, the emotional labor, and the complexity of leading well.
In the end, the simplicity of treating people right is what makes you human. The complexity of making hard decisions with compassion is what makes you a leader.
Embrace both.
Read more from William Davis
William Davis, Leadership Blueprint Consultant
William Davis is an expert in the leadership arena with an impressive 38-year career in senior positions within corporate America. Throughout the decades, William has honed a multifaceted understanding of leadership dynamics, management, and organizational development. Bridging various industries, his tenure is marked by a consistent track record of loyalty, support, guidance, and empathy for his teams. This style allowed him and his teams to successfully deliver numerous large-scale projects that delivered significant stakeholders value.
He advocates for ethical leadership practices and treatment of teammates, believing that these elements are pivotal to nurturing future leaders and staying ahead in a rapidly evolving business landscape.
