LaSandra Collins, is empowers professionals in competing effectively in the job market so that they can realize their career aspirations and goal. For many years, LaSandra worked in dead end jobs to make ends meet. It was after a Recruiter told her, “You are grossly underpaid for the education and experience you have,” that she turned her career around and decided to dedicate her life to helping others do the same.
In the fast-paced world of leadership, knowledge is not just power; it’s survival. But what happens when a leader does not realize what they don’t know? This dangerous pitfall, known as unconscious incompetence, can derail careers, stifle innovation, and erode the trust of entire teams.
The greatest obstacle to growth is not ignorance; it’s the assumption that there is nothing left to learn. This mindset creates blind spots that prevent leaders from making sound decisions and building high-performing teams. Let’s explore how unconscious incompetence affects leaders and their organizations and, more importantly, how to overcome it.
Recognizing the danger of blind spots
Blind spots are areas of ignorance or unawareness that remain hidden because they fall outside a leader’s perspective. Consider these examples:
An executive might fail to see the need for technological innovation because they don’t understand its relevance to their industry.
A manager might miss the growing dissatisfaction within their team, having normalized poor communication practices.
These blind spots aren’t just personal challenges; they ripple across organizations, creating inefficiencies and stalling growth.
The ripple effect of unconscious incompetence
The impact of unconscious incompetence extends far beyond the individual leader. Here’s how it affects teams and organizations:
Eroded trust: Leaders who make uninformed decisions or ignore their gaps lose credibility with their teams.
Stagnant innovation: Leaders unaware of emerging trends or opportunities may resist change, inadvertently stifling growth.
Cultural damage: A lack of self-awareness at the top creates a culture where feedback is discouraged and learning takes a back seat.
For instance, a leader who dismisses concerns about burnout may unintentionally foster low morale and high turnover, negatively impacting organizational performance.
Moving from unconscious incompetence to awareness
Growth begins with awareness. Leaders can shift from unconscious incompetence to conscious incompetence in acknowledging what they don’t know by adopting these strategies:
Self-reflection: Regularly evaluate your strengths and areas for improvement. Ask yourself, “Where am I uncertain or avoiding discomfort?”
Encourage feedback: Open the door for honest input from your team. What do they think you could improve? Feedback can illuminate blind spots you didn’t even realize existed.
Seek mentorship or coaching: Partner with a mentor or leadership coach who can provide insights and guidance for growth.
Staying ahead: Strategies for lifelong learning
Once you have identified your gaps, take deliberate action to address them:
1. Commitment to continuous learning
Attend industry events to stay current on trends.
Read books or articles that challenge your thinking.
Take courses to build both technical and interpersonal skills.
2. Cultivate curiosity
Ask questions, even when they feel basic.
Embrace challenges as opportunities to grow and improve.
3. Create a culture of feedback
Use 360-degree reviews to gather diverse perspectives.
Distribute anonymous surveys to encourage candid input.
A story of growth and change
Meet Sarah, a senior leader at a tech firm. For years, she dismissed her team’s suggestions to modernize workflows, believing the current system was sufficient. It wasn’t until a critical project failed that she realized her resistance stemmed from a lack of understanding about new technologies.
Instead of doubling down, Sarah chose to grow. She enrolled in a tech leadership course, invited her team to share feedback, and implemented a new collaborative decision-making process. Within months, productivity soared, and her team’s trust in her leadership reached new heights.
The path forward
Unconscious incompetence is a challenge, but it’s not a permanent one. By recognizing blind spots, seeking feedback, and committing to continuous learning, leaders can transform weaknesses into strengths.
Leadership isn’t about knowing everything; it’s about having the humility to learn.
Your next step
Ponder one area of your leadership you have avoided examining. Start today by asking a trusted colleague or team member for honest feedback and taking the first step toward bridging the gap.
Great leaders don’t shy away from their blind spots; they confront them with humility, curiosity, and a commitment to growth. Unconscious incompetence may seem like an insurmountable challenge, but with self-awareness, intentional learning, and a willingness to seek feedback, it becomes an opportunity for transformation.
Leadership is a journey, not a destination. The best leaders embrace the process, understanding that their willingness to grow not only strengthens their own capabilities but also inspires their teams to do the same.
True leadership is not about perfection; it’s about progress. By addressing blind spots head-on, you pave the way for innovation, trust, and a culture of excellence that benefits everyone you lead.
LaSandra Collins, Leadership Development Coach
LaSandra Collins, is empowers professionals in competing effectively in the job market so that they can realize their career aspirations and goal. For many years, LaSandra worked in dead end jobs to make ends meet. It was after a Recruiter told her, “You are grossly underpaid for the education and experience you have,” that she turned her career around and decided to dedicate her life to helping others do the same. Through research, studying the job market, partnering with Recruiters and strategies LaSandra has created a way to help others find their ideal career opportunities. LaSandra is now the CEO of Competitive Edge, a coaching firm that offers one-on-one coaching and online training to help her clients navigate their careers. Her mission is to help others, hear the words, “We want to make you an offer."
