Naseha, a healing coach with a Master's in NLP, TimeLine Therapy certification, silva practitioner and a background as an ex-airforce officer, adeptly guides clients to inner peace.
Let’s face it: dealing with tough coworkers is something almost every professional woman faces. When you're trying to build your career and establish yourself as a leader, it can feel even more complicated, right?
I remember early in my career, at the age of 23, I would often freeze in challenging situations with colleagues. Should I speak up or stay silent? Was I being too emotional? How could I stand my ground without being labeled difficult or overly sensitive?
Sound familiar? I’m sure these questions have crossed your mind too.
But over time, I learned something powerful: conflict, when handled properly, doesn’t have to be a setback. It can actually open doors for growth and deeper professional relationships. Here’s the truth I’ve learned over the years: conflict doesn’t have to be a bad thing. If managed well, it can be an opportunity for growth and improved relationships and yes, that includes handling difficult people.
3 tips to handle challenging coworkers with ease and leadership
1. Take a breath and lead with empathy
It’s easy to get defensive, especially if you feel attacked or dismissed. But here’s the key: try to understand where they’re coming from. Instead of immediately reacting, take a moment to breathe. Is there something behind their behavior? Are they stressed? Overwhelmed?
Approaching the situation with empathy can change everything. I’ve had countless moments where pausing to listen, really listen, shifted a tense conversation into something more constructive. It’s not about excusing bad behavior but about seeking understanding. Once you understand, you can respond with intention, not emotion.
Have you ever tried this? I can’t tell you how many times it’s changed the course of a conversation for the better.
2. Set firm, respectful boundaries with coworkers
One of the biggest sources of workplace conflict is a lack of boundaries. Whether it’s people overstepping your role, pushing too many tasks on you, or not respecting your time, it’s important to let others know where you stand.
This can be tough, especially when you're trying to be liked or avoid confrontation. But standing up for yourself is not about being aggressive; it's about being clear and firm. Setting boundaries helps you maintain your professionalism and peace of mind.
Have you ever felt like you were “too nice” and ended up doing more than your share? Boundaries can help change that.
3. Focus on what you both want
When things get heated, it’s easy to lose sight of the bigger picture. You’re not there to fight; you’re there to work toward common goals. Remind yourself (and the other person) of the shared objectives. You’re both trying to achieve success for the team and the company.
If you can shift the conversation from personal issues to these shared goals, it can transform the conflict into a collaborative effort. Remind them (and yourself) of that shared goal. It’s amazing how quickly things can change when everyone is focused on the end result rather than the disagreement itself.
How many times have you found yourself stuck in a personal disagreement when all you really wanted was a smooth workflow? It’s not always easy, but focusing on the goal can help take the sting out of tense moments.
Remember, handling conflict is a skill, and like any skill, it gets easier the more you practice. Each tough conversation is a chance to become a stronger leader, gain more clarity, and grow in confidence. As professional women, we have the power to turn even the toughest situations into stepping stones toward greater success.
Next time you find yourself in a difficult situation with a coworker, take a deep breath and remember: you’ve got this.
What strategies work for you when dealing with difficult coworkers? Share them with new professional women; they would love to hear how you navigate these situations with grace. Let’s share and learn from each other’s experiences.
Read more from Naseha Shaban
Naseha Shaban, Healing Coach & Timeline Therapist
Naseha, a former air traffic controller in the Pakistan Air Force, transitioned into motherhood before rekindling her passion for learning. She achieved mastery in NLP and became a Timeline Therapist and a Silva Practitioner. Engaging in social work for special kids with the Pakistan Association Dubai, she now empowers clients as a healing coach, guiding them towards inner peace.
