Written by Anastasia Antonova, UX/UI Designer
Anastasia Antonova is an experienced Senior UX/UI Designer who specializes in delivering innovative digital products for a diverse range of clients. She has successfully delivered user-centric designs for clients such as Novartis, Mercedes-Benz, the NHS, CBRE, and the Welsh Government.
As startups grow, scaling a design and product team presents unique challenges. While this growth is a positive sign, it can create friction as new processes, people, and hierarchies are introduced. Here's a look at how product designers can navigate these changes effectively.
Manual beginnings and the shift to scale
Startups often start with highly manual processes. Designers are involved in every step, gaining deep insights into the product. But as a startup scales, doing everything manually is no longer sustainable. Automation in tech and adding structure in design becomes essential. This transition can lead to friction as new team members take on roles that were previously handled by fewer people, and communication starts to break down.
Moving from flat hierarchies to structured growth
In a small startup, teams are often flat, with everyone contributing equally. However, as the company grows, it’s important to establish levels and progression ladders. While this allows for growth and specialization, it can also create tension between senior and junior team members. To maintain harmony, it’s critical to nurture employees’ growth, even during rapid scaling, through mentorship, feedback, and clear paths for progression.
Collaboration and avoiding design silos
Rapid growth can sometimes lead to design silos—where individual designers work in isolation, which can result in inconsistency and missed opportunities for collaboration. One solution is to encourage designers to switch teams regularly, promoting cross-team knowledge-sharing and diverse perspectives on projects. This ensures that design teams stay cohesive and aligned with the overall product vision.
Building a strong design leadership structure
To support scaling, establishing a dedicated design leadership team is essential. This team could include roles like system designers, DesignOps, and research coordinators to create reusable design components, streamline processes, and ensure smooth collaboration across teams. A small but powerful leadership structure helps maintain design consistency and quality as the team grows.
Championing and rewarding design
Designers should be encouraged to present their work, both within the company and to the wider design community. This not only raises the profile of the design team but also attracts new talent. Offering incentives for activities like design hackathons, writing, or speaking at events can help keep the team motivated and engaged.
Join PixelPerfect: Where senior product designers drive innovation
If you're a senior product designer looking to dive deeper into scaling challenges and network with industry leaders, join us at PixelPerfect. This event brings together top product designers to explore the future of design, share strategies, and create connections. Don't miss the opportunity—visit PixelPerfect to learn more.
Read more from Anastasia Antanova
Anastasia Antonova, UX/UI Designer
Anastasia Antonova is an experienced Senior UX/UI Designer who specializes in delivering innovative digital products for a diverse range of clients. She has successfully delivered user-centric designs for clients such as Novartis, Mercedes-Benz, the NHS, CBRE, and the Welsh Government. Anastasia conducts thorough competitive analysis and user research to ensure the best possible results and customer satisfaction. With a proven track record of research-based solutions in the hospitality, fintech, and e-commerce sectors, Anastasia has delivered high-end products and design systems.
