Written by Adrian Gentilcore, Multi-passionate Seniorpreneur
Adrian Gentilcore is a multi-passionate seniorpreneur. She runs Your Fairy Techmother for tech support services and Your Fairy Debtmother for financial coaching.
In today's digital landscape, your website is more than just a digital presence—it's the backbone of your business. Yet, many business owners overlook the importance of regular website maintenance, risking security breaches, performance issues, and lost revenue. Neglecting your website can turn it into a liability rather than an asset. This article highlights the hidden risks of website neglect and provides actionable advice on choosing reliable maintenance services, securing quality hosting, and performing DIY upkeep to keep your site fast,
The hidden risks of neglecting your website
In today’s digital world, your website is more than just a virtual storefront. For many small business owners, it’s the core of their brand identity, customer communication, and sales pipeline.
Yet too many view their websites like a fancy business card—a one-time task that requires no ongoing attention. But just as you wouldn’t neglect regular maintenance for your car, your website also requires similar upkeep and protection to function effectively.
A neglected website is a disaster waiting to happen. Security threats, slow loading times, and outdated plugins are just a few issues that can damage your business if left unchecked. Let’s dive into why regular website maintenance is critical and how to protect your business’s most critical asset.
Common misconceptions about websites
One common mistake business owners make is thinking of their websites as static—built once and done. Unlike a business card or brochure, a website is an evolving part of your brand that constantly interacts with search engines, users, and (sometimes) cybercriminals. Here’s a breakdown of why your website is far more complex than any printed material.
Security threats: Websites for small businesses and even charities are prime targets for hackers. It’s common knowledge that they are managed by busy individuals with limited tech skills. Their goal is to make money on your site by redirecting your content to unsavory websites, or even infecting your visitors’ devices.
Technical complexity: Websites aren’t just text and images—they’re built using complex code that requires regular updates to stay compatible with web standards. Think of your website like a car: reliable when maintained, but prone to breakdowns if ignored.
Speed and performance: Search engines like Google prioritize fast, secure websites. A poorly maintained site can cause a drop in search rankings, reducing traffic and ultimately reduce your revenue.
What to do when your website breaks
Just like finding a reputable mechanic for your car, having a trusted professional for your website is essential. But where many business owners go wrong is in the search for a quick fix. Hiring a random freelancer from a platform like Upwork or Fiverr might save money upfront, but the long-term risks are significant.
Horror stories are common of people who unknowingly hired freelancers who installed “back doors” on their sites—openings in the code allowing hackers to return later and cause chaos. A website that’s suddenly offline or hijacked could stay down for days or even weeks, and could cost a fortune to repair.
Here’s what to look for in a reputable website maintenance service:
Security experience: Ask about their approach to website security, particularly how they will secure your login info and other information, particularly who it would be shared with. One helpful suggestion is to use a screensharing option to avoid sharing password info and to be able to supervise the process.
Track record: Check their reviews, testimonials, and industry expertise. Pro Tip: Numerous identical reviews could indicate fake reviews.
Transparency: A professional will clearly explain their maintenance approach without jargon or upsells.
How a website protection plan can help
Given the high stakes, I offer a Website Protection Plan that proactively addresses these common problems. With a low monthly fee, you can avoid emergency repairs and safeguard your business’s most critical asset. Here’s what the plan includes:
Daily backups: Ensure you always have a recent copy of your website. (Surprisingly, most small business websites lack this basic protection.)
Security updates: Regular updates to your website’s theme, plugins, and passwords keep it secure from potential hacks.
Performance monitoring: We keep an eye on load times, error messages, and any unusual activity.
Industry updates: New hacker threats and web standards emerge constantly. We stay on top of these changes so you don’t have to.
Minor fixes: Need a quick tweak? We handle small updates at no extra charge.
Our Website Protection Plan is like insurance for your website. Just as you wouldn’t go without insurance for your car, your website deserves the same level of care.
The importance of choosing a reliable host
Your website’s hosting provider plays a major role in its speed, security, and SEO ranking. Hosting can affect everything from loading times to how your site handles traffic spikes. Many business owners opt for low-cost hosting providers, but this decision can end up costing far more in lost traffic and reputation.
Consider this comparison of two popular hosting providers:
BlueHost: Frequently cited for slow load times and subpar customer service, BlueHost ranks 26th out of 31 hosting providers according to TrustPilot.
SiteGround: SiteGround, which I personally recommend, ranks 5th and offers free speed, security, and backup tools as well as professional migration at no cost.
Switching to a high-quality host like SiteGround can dramatically improve your website’s performance and reduce technical headaches. If you’re unhappy with your current host or unsure of their quality, let’s talk. I can assist in transferring your site seamlessly to a trusted provider, with benefits like improved speed and reliability.
DIY website maintenance tips
For those who prefer to handle maintenance themselves, here are some basic steps you can take to keep your website running smoothly:
Log in regularly: Make it a habit to check your site weekly. Look for broken links, outdated plugins, and any unusual error messages.
Update software: Keeping your WordPress core, theme, and plugins updated is crucial for security and performance.
Use strong passwords: This is your first line of defense. Avoid easily guessed passwords like pet names or birthdates.
Backup frequently: Set up daily backups to ensure you can recover your website if something goes wrong.
Monitor load times: Google and other search engines prioritize fast-loading sites. Slow speeds can hurt your SEO ranking.
I’ve worked with many high-powered businesses, and it’s amazing how often I see top-performing websites in terrible shape due to neglect.
Conclusion: Take steps today to protect your website
Your website is your business’s most valuable digital asset. Treat it like one by investing in proactive maintenance and protection. Whether you opt for professional maintenance or handle things in-house, consistent care is crucial.
If you’re interested in learning more about my Website Protection Plan or need help assessing your hosting options, feel free to reach out. Protect your website like you protect your car—with regular checkups and a trusted expert in your corner.
Read more from Adrian Gentilcore
Adrian Gentilcore, Multi-passionate Seniorpreneur
Adrian Gentilcore is a seasoned entrepreneur with a 40-year career in Corporate America and a proven track record of creating successful online businesses. Now a full-time freelancer, she operates two distinct brands: Your Fairy Techmother, where she specializes as a LinkedIn Trainer, Email Marketer, and Web Designer, and Your Fairy Debtmother, where she offers her expertise as a Debt-Free Coach and popular Personal Finance Blogger. In her 60s, Adrian continues to run her businesses alongside her 75-year-old sister, together coining the term seniorpreneur to capture the spirit of their dynamic partnership.
